A word from our happy customers
Andrew Avetoon, 09/02/2018
An interesting selection of Cigars with knowledgeable and friendly staff to help you with your choice. You can indeed sit down and sample should you choose. The walk in humidor is excellent and thus the cigars are just right for immediate smoking.
David McGrail, 07/02/2018
Fantastic Cigar shop. Having been a regular customer previously i enjoyed many weekends having a coffee and cigar there. Still having moved out of London it is the place I trust most to purchase cigars.
Donna J Beasley, 28/01/2018
Just been here to purchase cigars for my father's birthday. The gentleman in the shop was extremely helpful and friendly in helping me select cigars. Will visit again
Matthew Slater, 23/12/2017
Very friendly good customer service and very informed staff.
James, Oldham, UK 20/01/2017
I have called home and can confirm they have arrived. Thanks for your fast and excellent service.
John, Haddington 07/06/2016
I just wanted to let you know the cigars had arrived in perfect condition. Many thanks for the great offer and service.
Jassim, Qatar 11/03/2016
It was indeed a pleasure to have met you at your wonderful cigar shop a couple of weeks ago. I appreciated the conversation and the insight I got on cigars.
I would also like to add that I'm very happy with the humidor cabinet I purchased and of coarse the cigar selection as well. I did purchase a cigar spa as I mentioned and I'm using it in this humidor cabinet. They are working great together.
I mentioned your store to my friend and he will be visiting as soon as he's in London.
I hope to meet you again very soon.
B Tarno, 09/09/2015
Package arrived this morning. Everything is intact and un-tampered with. I will certainly be ordering more of these from you in the future I'm pretty sure. It's a pleasure doing business with you. Thank again! Brad
Mr McCoy 08/09/2015
I just wanted to ensure I let you know my order was recieved with no problems on thursday evening. I wanted to say thank you for the great service. I look forward to building a relationship with your fine company and placing more orders when possible in the future. Regards, John
Mr Yang, Taiwan 21/10/2014
Dear Cigars Unlimited, I have received the cigars, Good quality and good service. Very pleasant transaction. Thank you very much. Hsieh
T Cox, UK 05/08/2014
Many Thanks for such quick service, and not damaged goods. Regards Tom Cox
Melody, Australia 16/01/2014
Hi Adrian, My father was extremely pleased and surprised with his delivery so I would like to thank you very much for making this transaction very smooth and easy to do especially from the other side of the world! Melody
S. Morgan, England, 10/05/2013
"Hi folks - just a quick word to say Thank You for processing and sending the pipe so quickly, well done - it arrived at 10.30am this morning ( Friday ), Brilliant service !
I remembered how quick you were last time I ordered a pipe from you. Great pipe by the way these Kinsale's - just like the Sherlock Holmes range shapes at less than half the price. Many Thanks again - Selwyn."
C. Harris, England, 16/03/2012
"Dear Adrian, The cigars arrived on time and Paddy is delighted with them. Thank you for your help re this order. Regards"
Lara L, Scotland, 05/11/2009
"Just to say a big thank you for tremendous service.I placed an order online,unfortunately one item was not available. Your staff were fantastic,taking the time to call me and discuss an alternative. The goods arrived the very next day and look wonderful.I am sure my Dad will be delighted with them Thank you again for making me feel like my order was important to you.. I will most definitely use you again. ."
Jason, Eastbourne, 28/10/2009
"I'm the gentleman that came in on friday named jason who came all the way from eastbourne. And I am just mailing to say what a great service you provided and how very helpful you both were. It was a pleasure to visit your shop and the journey was well worth it ."
James, Scotland 23/08/2008
"Dear Adrian, I received my humidor last Friday and was delighted with it. The quality of the finish is superb,as well as it being a delightful object. There is only one eight hundred year old tree after all,and I am glad I went for it.I look forward to contacting you ,for advice on filling it, Regards James. ."
Lovis, Berlin, Germany. 10/03/2008
".... I received the cigars today already. That was super fast. Thank you so very much. Your service is impeccable. The cigars are in wonderful condition. Delicious ! ."
Ms Fragali, Londrina, Brazil. 28/01/2008
".... We got the book this morning. Thank you very much for all the attention. Was a pleasure dealing with you! ."
Mr Somerville, England. 30/08/2007
".... I was very impressed with your excellent high speed service regarding my order ref. 0957. Recieved yesterday in perfect condition.."
Mr Bradley, Scotland, UK. 21/02/2007
"The cigar case has arrived. Thank you so much for your prompt reply and help. Excellent customer service.I will recommend you to my friends."
Sylvie, West Sussex, UK. 15/02/2007
"Just a quick note to tell you that my husband was very happy with the humidor. He spent the whole evening looking at it and admiring the quality of the work, in particular the fact that it is the same piece of wood for the base and the lid, with no pattern break where it opens. And he was particularly touched that it was made here from an English Oak. Thanks a lot for your advice on this one!"
Dave, North Yorkshire, UK. 24/01/2007
"I have ordered cigars from Cigars Unlimited for over a year now and cannot recommend them highly enough, orders have been received the next day as required, Adrian and JP have always given sound advice and recommendations and the cigars have been delivered in perfect condition. To sum up, if you are a prospective first time purchaser of cigars, "congratulations" you have found the best dealer of cigars. on the web."
Mr Galland, Director, Livewire Telecom Ltd, UK. 23/08/2006
"I thought I would thank you for dispatching this so quickly, it is possibly the fastest I have ever received an item ordered from the internet. I will be shopping in your store again in the future.."
Laurie, Isle of Wight. 03/03/2007
"Hi, Just to let you know the cigars arrived safely thank for your help. I will definitly order through you again ! ."
T Holm-Nielsen, Denmark
"I just want to thank you for the fast response and excellent service that you have offered- really impressed by that".
Mr Fuller, UK
"My boss is an avid cigar smoker, and as a gift, I purchased a travel humidor from your site. The quality was excellent and he was impressed. Yours is the only cigar site I will use!"
O Staub, UK
"I must congratulate you on your customer approach: great service, very welcoming. It's been a pleasant change from usual London service."
"I received Order CN332110000864 in the mail today. Thanks for the fast service!"
Mr S Foxbate, UK
"Your new site looks great... well done."
"I have the order. The cigars were a marvellous birthday gift. Thank you for your help."
J Collins, UK
"Many thanks Adrian. They actually did arrive this morning, thanks for a great service."
C Williams, Monmouthshire
"I recently purchased (or rather my partner, Deborah Oram purchased) a 75 cigar humidor (40 Blossom Close). This has been received, and given to me for my birthday, and all is fantastic."